These systems create the illusion of offering customer service when, in fact, they have practically eliminated customer service altogether. Automated answering systems constitute an area of technology that symbolizes what happens when tasks that only a human being can perform effectively are relegated to machines. Complexity is not the only downside of computers. They have created an even greater gap between the rich and the poor, the educated and uneducated. To use these devices, one needs both experience and education.
On the whole, I think that the benefits outweigh the disadvantages. In my opinion, we can conclude that communication helps different cultures to become more closer to each other. In general I disagree with the statement as the technology is destroying the differences between cultures or making one culture dominate another one. Because of these developments, we can travel further and faster than anyone a century ago would have imagined possible. However, even here technology has its downside. We live in a more dangerous world, not only because cars, trucks, and airplanes can kill but also because the ease and speed with which we can get from one place to another has. In this essay I'll go over communication field briefly. The technology revolution in the communication made up the world a small village, by bringing people closer together and reducing the time of communication from weeks to seconds.
Now most of the people live in a comfortable environment where technology could do everything for them. Another thing is that technology has created diversity in employment. Today without a degree or certificate young people cannot have or get better job.